Family Travel & Special Needs
Travel With Ease
Does the idea of traveling make you feel a little overwhelmed?
Our friendly support staff provides personal care for all your needs. Take advantage of our manageable airport and close proximity to Central Florida’s most popular destinations.
Travel is for Everyone
Orlando Sanford International Airport (SFB) is proud to participate in the Hidden Disabilities Sunflower Program, an awareness initiative that helps individuals with non-visible disabilities discreetly communicate that they may benefit from additional time, patience, or understanding while traveling.
Participants may voluntarily indicate that they have a non-visible disability or condition by wearing a green lanyard decorated with yellow sunflowers. The lanyard serves as a discreet signal to airport staff and others that extra patience, assistance with communication, or understanding may be appreciated. Participation is voluntary, available free of charge, and no proof of disability is required to receive a sunflower lanyard. Non-visible disabilities may include neurological, cognitive, sensory, chronic health, mental health, or other conditions that may not be immediately apparent.
Through its participation in this program, SFB is committed to fostering a welcoming, inclusive, and supportive travel environment for all passengers.
How it works
- Passengers may choose to wear a sunflower lanyard to discreetly communicate that they may benefit from additional time, patience, understanding, or assistance with communication during their travel experience.
- SFB staff and terminal partners are trained to recognize the sunflower symbol and respond with awareness, empathy, and respect.
- The Hidden Disabilities Sunflower Program is an awareness initiative only and does not provide expedited screening, priority processing, or guaranteed accommodations. Passengers requiring accessibility-related assistance should coordinate directly with their airline and/or TSA Cares prior to travel.
Examples of hidden disabilities include: Autism, anxiety disorders, hearing or vision impairments, PTSD, dementia, epilepsy, Crohn’s disease, fibromyalgia, learning disabilities, and more.
How to get a Sunflower Lanyard
- Sunflower lanyards are available free of charge at the SFB Information Booth.
- Hours may vary; the Information Booth is typically staffed beginning two hours prior to scheduled flight departures.
- If the Information Booth is not staffed upon your arrival, please ask your airline ticket agent for assistance.
- You may request a lanyard in advance by emailing info@flysfb.com
- Requests must include the traveler or guardian’s full name, mailing address, travel dates, flight number, and size of travel party.
- Requests must be submitted at least two weeks prior to travel.
Click to find out more about SFB’s Hidden Disabilities Sunflower Program!
Contact & Assistance
For questions or accessibility requests, please contact:
- Email: info@flysfb.com
- Phone: 407-585-4000 (SFB Main Line)
