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SFB ADA Policy Statement

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), Orlando Sanford International Airport will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Orlando Sanford International Airport will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all its programs, services, and activities. For example, individuals with service animals are welcomed in the Orlando Sanford International Airport offices, even where pets are generally prohibited.

The ADA does not require the Orlando Sanford International Airport to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the Orlando Sanford International Airport is not accessible to persons with disabilities should be directed to the Diversity Coordinator by completing the ADA Complaint Form.

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Contact Information

Michelle Telfair
Diversity & Customer Advocacy Coordinator

Address 1200 Red Cleveland Blvd
Sanford, FL 32773
Email diversitycoordinator@osaa.net
Phone (407) 585-4019
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SFB is always convenient and friendly. Our direct flight had us quickly on our way!
It was so nice to not feel crowded or overwhelmed at the airport.
We’ve been flying our entire family through SFB for over 15 years. We love it!
We love the direct flights and never lose our bags flying through here.
We travel with pets, so it’s nice to have found an airport we can trust to treat him well!

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